• IT Application Support Specialist

    Job Locations US-AZ-Phoenix
    Posted Date 2 weeks ago(10/5/2018 1:50 PM)
    Job ID
    2018-1557
    # of Openings
    1
    Location Name
    Management
    Category
    Information Technology
    Job Type
    Full Time
  • Overview

    The Application Support Specialist role is to manage and tune in-house computer software systems to ensure high levels of availability and security of the supported business applications. This individual also participates in the planning, implementation and integration of new solutions to increase organizational efficiency and writes reports to increase information availability.

     

    This is a full-time position. Typical work hours are Monday through Friday during normal business hours. Evening and weekend work may be occasionally needed to ensure critical application up-time.

    Responsibilities

    • Acts as a security administrator for existing platforms and applications.
    • Maintains internal systems and corrects issues with integrations.
    • Monitors and maintains security of systems, preventing unauthorized access.
    • Documents and trains users for systems during the implementation on onboarding phases of the project lifecycle.
    • Writes reports to provide leadership with timely, actionable information.
    • Identifies opportunities to integrate information silos to reduce dual entry and increase organizational efficiency.

    Qualifications

    • 2 Years of experience in IT Application Support
    • Experience in SQL-based database report writing
    • Problem solving and analysis capabilities
    • Ability to quickly adapt to new interfaces and systems
    • Effective communication and collaboration skills
    • Excellent understanding of good data security practices

    Preferred Experience

    • Bachelor’s degree in Computer Information Systems (or similar)
    • Healthcare and property management industry experience

    Additional Considerations

    Experience with existing internal applications is a large plus, including:

    • Tableau
    • Yardi Senior Housing
    • ADP Time and Attendance
    • Point Click Care

     

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