Christian Care

Intake Coordinator / Scheduler

Job Locations US-AZ-Phoenix
Job ID 2024-4164
Location Name
Covenant Home Health
Category
Clerical/Administrative
Job Type
Full Time

Overview

Are you looking for a company that offers outstanding benefits including: medical, dental, vision, short-term and long-term disability as well as tuition discounts and more than 2 ½ weeks of time off in the first year? Have you been looking for a company where you will get a consistent number of hours and competitive wages with opportunities for advancement and growth? Look no further than the Fellowship Square Christian Care Companies with 6 current locations in Arizona.

 

Job Description: 

 

Provide clerical assistance as required. Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm attitude when visiting with staff, residents and visitors. is to manage Agency referrals, schedule new referrals and ongoing visits, assist with medical record requests and maintain office functions of the Home Health Agency.

Responsibilities

  • 1. Assist in coordinating Home Health Services for patients, in a timely manner.
  • 2. Process incoming referrals via fax and email.
  • 3. Verify benefits via Inovalon, insurance portals, AHCCCS website and telephone confirmation.
  • 4. Obtain initial authorization when applicable as well as ongoing authorization.
  • 5. Confirm following physician for Home Health.
  • 6. Staff appropriate clinicians per physician orders.
  • 7. Upload referrals and enter patient information into EMR.
  • 8. Initiate Tiger Connect Chat with clinicians.
  • 9. Manage ongoing Tiger Connect requests from clinicians.
  • 10. Manage medical record requests and orders for signature.
  • 11. Maintain CONFIDENTIALITY of all patient care information to assure rights are protected.

 

 

Qualifications

  • 1. A high school diploma or equivalent.
  • 2. Prefer two (2) years’ experience in a health services organization.
  • 3. Knowledge of medical terminology, aging services and Home Health.
  • 4. Computer proficiency in Microsoft Office products.
  • 5. Strong organizational and multi-tasking skills.
  • 6. Must be able to communicate effectively verbally and in writing.
  • 7. Possess excellent customer service

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