We’re looking for a dedicated Home Health Intake Coordinator to join our team! In this essential role, you’ll manage agency referrals, schedule both new and ongoing visits, assist with medical record requests, and handle service authorizations and order management. Prior experience in Home Health is a must to help ensure a smooth intake process and seamless coordination of care. As part of Fellowship Square, Christian Care, we share a deep commitment to providing compassionate care and ongoing support for our residents.

• Assist in coordinating Home Health Services for patients, in a timely manner.
• Process incoming referrals via fax and email.
• Verify benefits via Inovalon software, insurance portals, AHCCCS website, and telephone confirmation.
• Obtain initial authorization when applicable as well as ongoing authorization.
• Confirm following physician for Home Health.
• Staff appropriate clinicians per physician orders.
• Upload referrals and enter patient information into EMR.
• Initiate welcome calls with patients/family verifying accurate referral information.
• Initiate Tiger Connect Chat with clinicians.
• Manage ongoing Tiger Connect requests from clinicians.
• Manage clinical email threads.
• Manage medical record requests and orders for signature.
• Maintain a good working rapport with interdepartmental personnel, as well as other departments.

• A high school diploma or equivalent required.
• Two (2) years of experience in a health services organization required.
• Knowledge of medical terminology, aging services, and Home Health required.
• Computer proficiency in Microsoft Office products required.
• Must have strong organizational and multi-tasking skills.
• Must be able to communicate effectively verbally and in writing.
• Must possess excellent customer service.

Pay Rate: The starting pay rate for the positions is $20 per hour, with compensation varying based on experience and qualifications.

Benefits:

• Daily pay option through PayDaily.
• Competitive Pay
• Medical, dental and vision insurance.
• Paid time off and paid sick leave.
• 403b matched retirement plan.
  $15,000 Life insurance paid by company and option to purchase additional insurance.
• Career Advancement Opportunities.
• Employee assistance program and much more!

About Us:

Covenant Home Health is a not-for-profit Christian Care Community providing years of affordable senior housing to our residents while promoting their quality of life and independence.

We are a company that cares about its hard-working employees. We pride ourselves on providing excellent living experience for our residents and a welcoming, family-like atmosphere for our staff.

Covenant Home Health primarily operated by the parent organization, Fellowship Square, Christian Care, is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will be considered without regard to race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.