We are seeking a passionate and detail-oriented Marketing Coordinator to join our team at Fellowship Square! 

At Fellowship Square, Customer Experience is at the heart of everything we do. We recognize that our residents and our valued customers are the foundation of our community. Their satisfaction and loyalty are essential to our continued success.

Customer Experience encompasses the full spectrum of a resident’s journey: their emotions, perceptions, and interactions from the moment they discover our brand, through move-in, and throughout their time living in our community. Every touchpoint matters.

As the Marketing Coordinator, you will play a key role in shaping this experience. By executing strategic marketing initiatives, you'll ensure our community’s values and offerings are clearly communicated and consistently represented. Your efforts will directly enhance our brand presence, engage our audience, and support our sales initiatives. After all, Customer Experience often begins with that very first marketing impression.

Why Join Us?

At our senior living community, we pride ourselves on creating an environment where residents feel valued, engaged, and cared for. As a Marketing Coordinator, you'll play a crucial role in conveying our commitment to excellence and hospitality. If you're passionate about making a difference in the lives of seniors and have a flair for marketing, we'd love to have you on our team.

Marketing Campaigns & Strategy

• Collaborate with the Chief Sales, Marketing, & Experience Officer to develop and implement comprehensive marketing plans that drive occupancy and brand awareness. This position will work closely with our Digital Marketing Director to enhance our digital presence across all of our platforms for all our communities.
• Coordinate the creation, distribution, and management of marketing materials, including brochures, flyers, newsletters, and digital content.
• Assist in planning and executing events that promote community engagement and attract prospective residents.
• Build and manage brand templates, working with our corporate team and outside marketing agency to ensure branding standards, brand voice, and visual styles.
• Conduct regular site visits to communities to support marketing and initiatives, as necessary.

Digital & Social Media Management

• Manage and update the community's social media platforms, ensuring content is engaging, on-brand, and consistent across channels.
• Monitor social media trends and analytics to optimize performance and engagement.
• Assist the Digital Marketing Director in updating the community website, ensuring content accuracy and relevance.

Sales Support

• Provide support to the sales team, including preparing marketing materials, and event promotions.
• Track and report on marketing campaign performance, providing insights and recommendations for improvement, as directed by the Digital Marketing Director.
• Translate strategy into automated campaigns that nurture leads and streamline engagement.
• Create impactful campaigns that support and optimize automated marketing efforts.

• Bachelor’s degree in marketing, Communications, or a related field. Equivalent Experience (5+ Years Marketing Role in Senior Living Setting).
• 3+ years of experience in marketing coordination, branding, email marketing, and automation preferably within the senior living or hospitality industry.
• Proficiency in digital marketing tools, social media platforms, and content management systems.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Excellent written and verbal communication skills.
• Ability to effectively communicate with diverse individuals, including residents, families, and staff.
• Creative thinker with a passion for engaging with seniors and enhancing their experience.
• Knowledge: In-depth knowledge of Senior Living best practices, regulations, and programming in a continuum of care.
• Graphic design skills and familiarity with design software (e.g., Adobe Creative Suite, Canva).
• Ability to work collaboratively in a team-oriented environment.

Preferred Skills:

• Experience with CRM systems and marketing analytics tools.
• Knowledge of SEO and content marketing strategies.

Cross-Functional Collaboration:

• Partner with our Fellowship Square Communities, and The Manors to offer Marketing support and align and enhance overall experience delivery.
• Foster community involvement through family engagement, volunteerism, and local partnerships.
• Promote a sales-minded culture by integrating hospitality and lifestyle into marketing efforts.
• Participate and Facilitate in Corporate and/or Regional Team Meetings, Zoom/Teams Calls, and other required communication and activities.
• Travel to communities to visit and provide support and training, as needed.
• Complete site visit summaries, following visits that are distributed to appropriate individuals.
• Work with Community Teams to develop marketing plans and goals to improve or maintain high census.

Benefits:

• Daily pay option available.
• Medical, dental, and vision insurance options.
• Paid time off and paid sick leave.
• 403b company matched retirement plan.
• Career Growth Opportunities.
• The company provides a $15,000 life insurance payout, with the option to purchase additional coverage.
• Employee assistance program and much more!

About Us:  

Christian Care is the largest provider of non-profit senior living in Arizona.  Christian Care owns and manages five (5) Fellowship Square Senior Living Communities, and three (3) Christian Care Manor Communities.

As a company, we take great pride in delivering an exceptional living experience to our residents and fostering a warm, family-like environment for our team.

Website: fellowshipsquareseniorliving.org

Fellowship Square Christian Care is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will be considered without regard to race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.