We are seeking a compassionate and enthusiastic Activities Concierge to help coordinate the needs of our residents for our Independent Living community. The Activities Concierge will be the point of contact for residents who wish to sign up for activities and events, request transportation, or ask questions about the amenities available on campus. Working closely with the Director of Activities, Director of Resident Experience, Transportation Team, and Activities Assistants, this role helps coordinate schedules, maintain accurate records, and foster a warm and welcoming environment at the front desk.

To succeed as an Activities Concierge, you should strive to engage in activities that are appealing and appropriate for the age and physical or emotional conditions of our residents. We are looking for a professional team player who can help bring joy and fun to our seniors while preserving their dignity and quality of life.

• Answer all incoming calls related to transportation requests for residents' medical appointments, and signups for on- and off-campus activities or events.

• Gather complete and accurate details (resident name, destination, appointment time, mobility needs) and enter them into the transportation schedule.
• Create and maintain the daily driving schedule for the Transportation Team and communicate updates to drivers.
• Confirm pick-up times with residents as needed and follow up on any schedule changes.
• Keep an organized record of sign-ups and communicate participation lists to the Director of Activities.
• Call residents the day before or the day of an event to remind them of their scheduled pick-up time or event details.
• Answer questions about the monthly activity calendar and clearly explain events and outings.

• At least two years’ experience in customer service, hospitality, or a front desk/scheduling role (senior living or healthcare experience preferred).

• Strong organizational skills
• Must be able to physically set up and take down events (e.g., chairs, tables, etc.).
• Must be able to lift 50 lbs.
• Must be willing to work some weekends, holidays, and evenings as needed.
• Must be able to read, write, understand, and speak the English language.
• Must be detail-oriented.
• Able to make independent decisions in various circumstances.
• Must possess good communication and people skills.
• Office and administrative skills are a must.
• Computer skills in MS Word, Excel, PowerPoint, Outlook, and Publisher.
• Experience working with seniors is a plus.
• Able to take and follow written and oral instructions.
• Team player.
• Hard worker.
• Must be compassionate, patient, and kind with a bubbly personality.
• Loves having fun.

Benefits: 

• Employee meal discount.
• DailyPay option
• Medical, dental, and vision insurance.
• Paid time off and paid sick leave.
• 403b matched retirement plan.
• $15,000 Life insurance paid by company and option to purchase additional insurance. 
• Career Advancement Opportunities.
• Employee assistance program and much more!

Schedule: M-F

Pay Rate: $15-$16/depending upon experience

About Us:

Fellowship Square, Christian Care, is a non-profit Christian Care Community that has been providing affordable senior housing for more than 40 years while enhancing the quality of life and independence of our residents.

As a company, we strive to provide an exceptional living experience for our residents and foster a warm, family-friendly environment for our team.

 Job Location: Tucson, AZ

Fellowship Square Christian Care is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will be considered without regard to race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.