We are seeking an experienced and service-oriented Director of Maintenance and Facilities to oversee all aspects of maintenance, housekeeping, and service operations at our Phoenix Campus. If you are a dynamic leader with a passion for service excellence and facility operations, and you are ready to elevate our campus to new heights, we invite you to apply today!

Summary of Role: 

The Director of Maintenance & Facilities, reporting to the Vice President of Operations, is an integral member of our Leadership Team and a champion of excellence at our Fellowship Square Phoenix Community. This position is responsible for key departments that drive resident satisfaction and experience: Maintenance, Housekeeping, Laundry, and Grounds.

The Director of Maintenance & Facilities is responsible for ensuring all maintenance, projects, and work orders are completed promptly, and within appropriate frameworks (federal, state, & county regulations). The Director of Maintenance & Facilities has full operational leadership of the above departments and ensures consistent, scalable operations across our continuum of care: Independent Living, Assisted Living, Memory Care, Skilled Nursing, and Subsidized Housing.

• Daily Operations: Oversee maintenance, housekeeping, and food service operations across the Phoenix Campus.
• Team Leadership: Direct, train, and support a high-performing team to maintain exceptional service and operational efficiency.
• Customer Service: Ensure a high level of satisfaction for residents and staff through prompt and effective responses to repair and maintenance needs.
• Compliance & Safety: Enforce compliance with federal, state, and local regulations, ensuring a safe and secure environment.
• Budget & Strategic Planning: Collaborate with executive leadership to review budgets, plan future expenditures, and develop strategies that align with our organization’s mission and brand standards.
• Service Excellence: Drive a culture of service excellence, ensuring that the quality of all facility maintenance and support services consistently exceeds expectations.
• Hands-On Expertise: Engage in hands-on maintenance tasks including HVAC system maintenance (HVAC Certification required), plumbing repairs, electrical troubleshooting, and general repairs throughout the facility.
• Community Engagement: Represent our organization in local community activities and foster strong external relationships.

• Education/Experience: Bachelor's degree from a four-year college or university; or at least five (5) years of related experience and/or training; or an equivalent combination of education and experience.
• Technical Skills: Valid HVAC Certification preferred, with expertise in system maintenance and troubleshooting.
• Leadership Experience: Proven leader in managing the daily maintenance, housekeeping, and grounds of a large property (over 400 units and 20 acres).
• Budget Management: Experience managing and optimizing departmental budgets to ensure cost-effective operations without compromising service quality.
• Problem Solver: Excellent troubleshooting skills with a keen eye for detail.
• Regulatory Knowledge: Familiarity with relevant federal, state, and local regulations to ensure compliance.
• Communication: Strong interpersonal and communication skills to lead teams and interact with residents, staff, and community partners.
• Mechanical Knowledge: Must be knowledgeable in boilers, compressors, generators, HVAC, as well as various mechanical, electrical, and plumbing systems.
• Survey Experience: Previous experience with City and/or State building/facility surveys required.
• Blueprints: Ability to read and interpret blueprints.
• Building Codes: Knowledgeable in Arizona building codes and safety regulations.
• Health Services Knowledge: Knowledge of AZ Department of Health Services regulations is a plus.

Benefits:

• Daily pay option available.
• Medical, dental, and vision insurance options.
• Paid time off and paid sick leave.
• 403b company matched retirement plan.
• Career Growth Opportunities.
• The company provides a $15,000 life insurance payout, with the option to purchase additional coverage.
• Employee assistance program and much more!

Why Join Us?

At Fellowship Square Christian Care, Phoenix, you will be part of a mission-driven team dedicated to excellence in service and care. We offer a dynamic work environment where your expertise will directly contribute to the wellbeing of our community and the success of our campus operations.

Fellowship Square Christian Care is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will be considered without regard to race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.